K-12 Customer Account Manager

The K-12 Customer Account Manager will be responsible for working with prospective and/or current customers within a defined territory including identifying prospective customers, understanding their needs, designing solutions to meet those needs, negotiating contracts and ensuring a seamless customer experience.  To be successful, the K-12 Customer Account Manager will have the ability and experience to:

• Achieve results by developing and executing plans which focus on the right activities.
• Understand and appreciate customers' needs, speak their language and deliver memorable experiences.
• Effectively collaborate by soliciting other’s ideas, challenging assumptions, probing for understanding and compromising.  
• Fluidly adapt to change.
• Understand his or her own and other’s feelings in order to apply the power and acumen of emotions as a source of energy and creativity.
• Understand software applications, translate technical concepts to non-technical audiences.

POSITION REQUIREMENTS:

5+ years of experience surpassing customer expectations.  Experience in software applications, education or publishing markets are highly desirable.  A Bachelor’s degree in Marketing, Business, Technology or comparable experience is required.

The position is based in our Indianapolis headquarters. If our collaborative, energetic environment is a fit for you, we want to hear from you.  Please email your resume to jobs@angellearning.com.